State Farm® Insurance Agent Casey Charlson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mark Kelemen
October 6, 2025
"Cole was very helpful, totaled my care at 8:00 AM on Tuesday 2 weeks ago and by 12:00 that day had a free car waiting for me at Enterprise. the following Tuesday they had everything resolved and paid and I was able to buy a new car. Back to where I was in 8 days was far better than I expected and they walked me through the whole process. Would definitely recommend them, beat my expectations by a mile."
"Hi Mark, thank you for you 5 star review! Claims is where we excel!"
Rodrigo Tablas
September 25, 2025
"Jedet was great in helping me change from progressive to State Farm. She was able to help lower my insurance and provided me with lots of new information regarding my insurance. She is a Spanish speaker as well which made communication much easier. I would really recommend working with her if you want insurance on your vehicle, home or small business. Honestly I’m very happy I switched and recommend to anyone looking for good insurance."
"Jedet is a great asset to have on the team! We appreciate your laud!"
Krysta Chavez
September 25, 2025
"Dylan Peterson at State Farm it’s just the BEST OF THE BEST… He Protected me… He was there for my claim all the way of the way… I would recommend State Farm 100% All the way…"
"Thanks Crystal! This why were here!"
Doug Ritsema
September 4, 2025
"Casey has been totally unresponsive. And now our requested renter’s insurance was canceled because they didn’t receive a “completed application”. Absolutely no reaching out to us about any missing information. Also disputing the fact that I no longer drive our vehicle, despite the fact that I no longer have a driver’s license (just a state id) due to my handicap."
"Hi Doug, thanks for your feedback. Yes this one was messed up on our end. It was a clerical error compounded by a system issue. But Im happy that this was ultimately resolved it looks like. Best,"
laura penaloza
August 7, 2025
"Had a horrible experience, they were completely rude when I tried to cancel my policy due to personal reasons. I would not recommend Casey - State Farm Insurance."
"Hi Laura, your request was processed promptly and as requested. We did follow up a few times to get your new forwarding address via email and phone to make sure you got your refund. Please let me know if you would still like this updated. We are sorry for what sounds like something that was received as an unnecessary stressor!"
Mason Rickert
July 16, 2025
"I've been with Casey's agency for over 10yrs now and he has always made me feel important. Amazing customer service by he and his whole staff."
"Thanks Mason! Were lucky to have you as a customer!"
Jeff Prager
February 14, 2025
"Best insurance agency in Minnesota. They've helped me with numerous issues and on top of that they have the best rates you'll find and believe me I've searched all insurance companies. Moreover, these are the kindest, most professional people you'll ever deal with in the insurance agency industry. I'd give them 10 stars if I could!"
"Hi Jeff! Thank you very much for this affirmation your satisfaction with State Farm and our Agency!!"
Amanuel Kawnda
February 5, 2025
"My State Farm agent is truly the best! He is professional, knowledgeable, and always goes the extra mile to make sure I have the right coverage. Anytime I have a question or need assistance, he responds quickly and takes the time to explain everything clearly. The level of customer service he provides is outstanding, and I feel confident knowing I’m in good hands. If you’re looking for an insurance agent who genuinely cares, I highly recommend him!"
"Thanks for taking some time to day these nice things about our Agency!"
craig swanson
December 30, 2024
"I was so frustrated with our now former ins company we started looking at other ins co. I made a connection with Cole and have been so satisfied with the professional customer service. We saved money across the board. Would encourage all to look at state farms long list of products 🤔"
"Thanks Craig!"
H Nguyen041
December 25, 2024
"I was recently laid off and realized I needed to do some re-budgeting. I contacted Casey Charlson's State Farm Bloomington's office and was met with friendly and informative representative, Jedet Martinez. Jedet had a very empathetic ear and thankfully did not add to my vulnerable situation. She gave me a better rate on my auto insurance and I was able to save money to purchase these higher priced groceries. Kudos to Jedet's professionalism and Casey Charlson's staff, they'll definitely take care of you!"
"Thanks for the kind words! That's awesome we could save you some $ especially over the Holidays!"
Ashley Martinez
December 25, 2024
"Jedet was able to help me with quoting my car, great price, and great service! 10/10 recommended this office."
"Thanks Ashley! We're lucky to have Jedet! Glad we could help with your auto insurance!"
Heather Chase
November 13, 2024
"I had been shopping insurance for several weeks, due to the large increase in premiums across the board. I was resolved to stay with my previous insurance, since I couldn't seem to find any insurance for less from multiple agents and providers. Enter Dylan Peterson. The first time I talked with Dylan, he was friendly and knowledgeable, and, on top of it, was able to save me $590/year on my home and auto insurance. State Farm also has monthly payment options without penalty, which helps immensely with budgeting. I switched my insurance that same day. Dylan also did a follow up call 3 weeks later to make sure I was happy with my insurance so far, and see if I had any other questions. I am very happy with the service and value I have received. Thank you, Dylan!"
"Hi Heather! This might be the most thorough and complete review I have seen. Thank you very much! I am so happy to hear that Dylan executed everything so well for you and was able to help you out! Welcome to State Farm!"
Andrew Garland
November 9, 2024
"Can’t say enough good things about Casey. He was a great help to me and more importantly, my mom! Making sure the coverage was the right size and fit her needs without the sticker shock. Thanks, man."
"Thanks, Andrew! We wouldn't be the largest insurer of cars and homes in the country if we weren't able to come through as your review indicates! We really appreciate the laud! "
Ann Garland
November 7, 2024
"Casey could not have been more helpful. It was detailed help and he went through it all very patiently I appreciate it a lot. The savings on his insurance suggestions were stupendous."
"Hi Ann! Savings money and getting better coverage for home & auto insurance (which we absolutely did for you) is the goal! Thanks for your review and kind words! "
Calla Sullivan
June 14, 2024
"This entire team is exceptional! Tony M answers questions quickly and is very knowledgeable! My friend just switched to State Farm!!"
"Hi Calla were happy to hear that you have high levels of satisfaction with the office, enough so that are referring people to us!"
Becky Bailey
May 18, 2024
"I called late on a Friday afternoon and was in need of a policy that day. Not only did they make it happen, they were friendly, fast and it was a very affordable policy with the coverage provided. Highly recommend Casey’s team for your needs!"
"Thanks for your review, Becky! I am happy to hear about experience. With a staff of 13 we try to be fast friendly and efficient."
amanda alseth
January 16, 2024
"Adam Vote is the entire reason we are with State Farm. Anytime we have needed absolutely anything he has always been one call away. Responds incredibly fast and has always gave my family peace of mind. As long as Adam is there , we will be with State Farm"
"Thanks! We are lucky to have Adam on our team of 11 people! They are just as fantastic to work with!"
Joseph Moelter
January 6, 2024
"I reached out to Casey Charlson for a quote on my personal and commercial property. Not only was State Farm competitive, outright beating my current insurance cost, but working with Casey was an absolute pleasure! If you want an agent who is knowledgeable, attentive and dots the i's to make sure you are protected properly, look no further than Casey Charlson! He's your man!!"
"Thanks for the kind words!"
Scott Burma
November 29, 2023
"Ditto to others reviews. Toni is truly helpful, courteous and understands what information you need. Very timely as well."
"Thanks, Scott!"
Emily Peters
August 23, 2023
"Tony is extremely knowledgeable and really passionate about what he does. I had a great experience with him and he truly treated me as if I were his own neighbor. If you’re in the market for insurance I would highly recommend working with him!"
"Thanks, Emily! We are very blessed to have such a good team at the Casey Charlson Agency!"
Katie Wilson
August 21, 2023
"Trevor helped me figure out exactly what I needed and made the whole process so easy!"
"So glad to hear we made it easy for you!"
Tina A
August 17, 2023
"I worked with Tony M for a few years now. He’s super responsive and knows his stuff. It has been a pleasure to work with him. He makes for you are taken care of"
"Thanks, Tina. We strive to make sure everyone feels loved on!"
Donta’ Cherry
August 16, 2023
"Tony was amazing and informative per usual. Always appreciate the help"
"Thanks, Donta'!"
Alexander Segovia
August 16, 2023
"I had a great experience working with Tony. He’s very professional and thorough. He is a great guy and when I’m ready to make the switch I know who I’ll call!"
"Thabks, let us know. We have never been more competitive! "
Mary Siegle
August 16, 2023
"Learned the in's and out's with the Insurance I was looking at from Casey- Great Guy."
"It doesn't matter much what you're paying for Insurance if you don't know how it works or what you do and do not have! No two policies are ever alike."