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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Calla Sullivan

Calla Sullivan

June 14, 2024

5  out of  5
rating by Calla Sullivan
"This entire team is exceptional! Tony M answers questions quickly and is very knowledgeable! My friend just switched to State Farm!!"
We responded:
"Hi Calla were happy to hear that you have high levels of satisfaction with the office, enough so that are referring people to us!"
Profile photo of Becky Bailey

Becky Bailey

May 18, 2024

5  out of  5
rating by Becky Bailey
"I called late on a Friday afternoon and was in need of a policy that day. Not only did they make it happen, they were friendly, fast and it was a very affordable policy with the coverage provided. Highly recommend Casey’s team for your needs!"
We responded:
"Thanks for your review, Becky! I am happy to hear about experience. With a staff of 13 we try to be fast friendly and efficient."
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amanda alseth

January 16, 2024

5  out of  5
rating by amanda alseth
"Adam Vote is the entire reason we are with State Farm. Anytime we have needed absolutely anything he has always been one call away. Responds incredibly fast and has always gave my family peace of mind. As long as Adam is there , we will be with State Farm"
We responded:
"Thanks! We are lucky to have Adam on our team of 11 people! They are just as fantastic to work with!"
Profile photo of Joseph Moelter

Joseph Moelter

January 6, 2024

5  out of  5
rating by Joseph Moelter
"I reached out to Casey Charlson for a quote on my personal and commercial property. Not only was State Farm competitive, outright beating my current insurance cost, but working with Casey was an absolute pleasure! If you want an agent who is knowledgeable, attentive and dots the i's to make sure you are protected properly, look no further than Casey Charlson! He's your man!!"
We responded:
"Thanks for the kind words!"
Profile photo of Scott Burma

Scott Burma

November 29, 2023

5  out of  5
rating by Scott Burma
"Ditto to others reviews. Toni is truly helpful, courteous and understands what information you need. Very timely as well."
We responded:
"Thanks, Scott!"
Profile photo of Emily Peters

Emily Peters

August 23, 2023

5  out of  5
rating by Emily Peters
"Tony is extremely knowledgeable and really passionate about what he does. I had a great experience with him and he truly treated me as if I were his own neighbor. If you’re in the market for insurance I would highly recommend working with him!"
We responded:
"Thanks, Emily! We are very blessed to have such a good team at the Casey Charlson Agency!"
Profile photo of Katie Wilson

Katie Wilson

August 21, 2023

5  out of  5
rating by Katie Wilson
"Trevor helped me figure out exactly what I needed and made the whole process so easy!"
We responded:
"So glad to hear we made it easy for you!"
Profile photo of Tina A

Tina A

August 17, 2023

5  out of  5
rating by Tina A
"I worked with Tony M for a few years now. He’s super responsive and knows his stuff. It has been a pleasure to work with him. He makes for you are taken care of"
We responded:
"Thanks, Tina. We strive to make sure everyone feels loved on!"
Profile photo of Donta’ Cherry

Donta’ Cherry

August 16, 2023

5  out of  5
rating by Donta’ Cherry
"Tony was amazing and informative per usual. Always appreciate the help"
We responded:
"Thanks, Donta'!"
Profile photo of Alexander Segovia

Alexander Segovia

August 16, 2023

5  out of  5
rating by Alexander Segovia
"I had a great experience working with Tony. He’s very professional and thorough. He is a great guy and when I’m ready to make the switch I know who I’ll call!"
We responded:
"Thabks, let us know. We have never been more competitive! "
Profile photo of Mary Siegle

Mary Siegle

August 16, 2023

5  out of  5
rating by Mary Siegle
"Learned the in's and out's with the Insurance I was looking at from Casey- Great Guy."
We responded:
"It doesn't matter much what you're paying for Insurance if you don't know how it works or what you do and do not have! No two policies are ever alike."
Profile photo of Andy Rowe

Andy Rowe

August 16, 2023

5  out of  5
rating by Andy Rowe
"Trevor W. was awesome to work with. Explained everything perfectly, and really made the whole process easy."
We responded:
"Thanks! Trevor is one of the best in the business."
Profile photo of Mitch Rowe

Mitch Rowe

August 16, 2023

5  out of  5
rating by Mitch Rowe
"Excited to work with Trevor Wilson! Called for basic info and he was beyond nice and helpful. Happy I was referred to him!"
We responded:
"Most of our new customers come from referrals. People love to share how much they love working with us! So thank very much for the review, Mitch."
Profile photo of Jamie Read

Jamie Read

August 16, 2023

5  out of  5
rating by Jamie Read
"Had a great experience with Trevor - he helped me with my home owners insurance on our new house and helped bring down my car insurance rate! Thank you so much!"
We responded:
"It is great when we can save folks some $!!"
Profile photo of Valerie Morin

Valerie Morin

August 16, 2023

5  out of  5
rating by Valerie Morin
"Tony is fantastic he was very patient, kind and extremely knowledgeable."
We responded:
"Thanks, Valerie. Tony is very good at what he does and takes great care of people."
Profile photo of Dustin Fredericksen

Dustin Fredericksen

August 16, 2023

5  out of  5
rating by Dustin Fredericksen
"Tony is a knowledgeable guy, great to work with! Highly recommend!"
We responded:
"Thanks, Dustin!"
Profile photo of Hannah Biernath

Hannah Biernath

August 16, 2023

5  out of  5
rating by Hannah Biernath
"Tony was really helpful and knowledgeable!"
We responded:
"He indeed is, but so are our other 8 employees as well!"
Profile photo of Tyler Carns

Tyler Carns

August 16, 2023

5  out of  5
rating by Tyler Carns
"I worked with Tony and I have never came across such great costumer service. He helped me out through the whole process and explained many questions that I had asked. I’ve recommended him to my family and he has saved me and many other family members save money."
We responded:
"Thanks, Tyler!"
Profile photo of Samantha Murphy

Samantha Murphy

May 23, 2023

1  out of  5
rating by Samantha Murphy
"If I could give 0 stars I would. Renewed my policy in January, asked at that point if everything had remained the same. I found out yesterday in May that my roadside had been dropped stranding me and my 10 months old son to have to scramble to figure out a plan. Their office is now stating that they mailed a letter in August. No notification was sent via the app where all my other documents regarding my policies are. Sneaky practices from them! Be careful!"
We responded:
"Hi Samantha sorry for the roadside coverage being dropped, it was from over use unfortunately. I wish we could have covered your most recent tow. It would have been nice to help you with that expense. You were notified in writing twice during the spring / summer of 2022 that going forward you would not have roadside. Nothing sneaky, like you said when we spoke you just failed to check your mail. All official correspondence is done by law via US mail or paperless electronic options if you had selected that (you had not). When we reviewed your policy this winter for your February renewal comparative to the prior renewal indeed nothing had changed. This occurred last August."
Profile photo of Adam Zuehlke

Adam Zuehlke

March 24, 2023

5  out of  5
rating by Adam Zuehlke
"Excellent customer service! Super responsive communication. I highly recommend working with Casey! You'll be in great hands! 10/10"
We responded:
"Thanks Adam! Its easy to when I'm helping great customers like you! Thanks for the laud!"
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lerrena Everett

February 14, 2023

5  out of  5
rating by lerrena Everett
"Adam called me yesterday for my annual life insurance check in. He spoke with care and offered several options on restructuring my policies based on the information I shared. Adam is very knowledgeable on products and I look forward to his next follow up."
We responded:
"Thanks Lerrena! I hope you and yours are well! Next time you are in say hello!"
Profile photo of Devin Olson

Devin Olson

February 3, 2023

5  out of  5
rating by Devin Olson
"Been working with Tony for a little while now, I am beyond impressed by his customer service. When working with Tony, you know he cares."
We responded:
"Thanks Devin! We are blessed with lots of good people in this office."
Profile photo of Kari Kramer

Kari Kramer

December 23, 2022

5  out of  5
rating by Kari Kramer
"I worked with Tony to help a mutual customer, but appreciated the fabulous service they provided so much that I switched my personal insurance! They were able to save me a decent amount of money while providing A+ service. Very happy with my switch and I'll be referring friends & family!"
We responded:
"This is so great to hear! Thank you!"
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Andy Oman

December 9, 2022

5  out of  5
rating by Andy Oman
"Casey and his team offer exceptional service!"
We responded:
"Thanks Andy"
Profile photo of Gregory Graham (Big Baby)

Gregory Graham (Big Baby)

December 6, 2022

5  out of  5
rating by Gregory Graham (Big Baby)
"I love Statefarm and it’s agents. The service is awesome and the agents are so so patient"