Reviews
State Farm® Agent Casey Charlson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Melissa Carnes
October 13, 2026
"Luke was great saved me a lot of money"
We responded:
"Melissa, thank you for the kind review! I’m glad Luke was able to help you find an option that worked better for you. He is a great part of our team, and I’ll be sure to pass along your appreciation. We really appreciate you choosing our office!
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
G McCarney
October 12, 2026
"I was looking for a great insurance alternative to my long-time provider. Despite no claims, it seemed like we had been put on a premium escalator. With agent Lucas, I encountered someone knowledgeable, efficient, and capable, representing a solid insurer. Five stars Good!"
We responded:
"Thank you for the great review! I’m glad Lucas was able to make the process straightforward and give you clear answers as you explored your options. He is a great asset to our team, and I’ll make sure he sees your kind words. We really appreciate you choosing our office and taking the time to share your experience!
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
Patrick Gutierrez
October 9, 2026
"Thank you lucas"
We responded:
"Thank you for the 5-star review Patrick! I’m glad Lucas was able to help you with your insurance needs and that you found our team easy to reach. I appreciate you taking the time to share your feedback, and I’ll be sure to pass your kind words along to Lucas!
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
Amy Gully
September 30, 2026
"Just left another insurance company after a bad experience to find Lucas at State Farm. He has been so easy and honest to work with. If you’re looking for a very knowledgeable agent who doesn’t treat you like a number, please consider State Farm and Lucas. All insurance companies are NOT equal and Lucas has been fantastic to work with. Highly recommend"
We responded:
"Amy, thank you so much for sharing this. I’m really glad you found Lucas and that he made the transition such a positive experience. He does a great job taking the time to explain things clearly, be straightforward, and make sure people feel taken care of rather than treated like a number. I’ll make sure he sees your kind words. We truly appreciate the recommendation!
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
Lucas Zukaitis
September 29, 2026
"Both Casey and Chris N. have been very helpful and knowledgeable in helping me with my insurance over the years.
I am bringing my home and auto policies back to State Farm next month. This has been a beneficial long term relationship that changed over the years, but I am coming home to State Farm and Casey's team for full insurance needs."
We responded:
"Lucas, I’m glad you’re coming back!
Thank you for the kind words. I’m glad Chris and I were helpful and made your questions easier to work through. We look forward to being here for you for many more years to come and as your insurance needs change.
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
Jude Vorbe
September 23, 2026
"I had a great experience working with Lucas Godfrey at State Farm. He was very helpful, responsive, and made the insurance process easy to understand. He took the time to answer my questions and helped get everything set up quickly. I really appreciate his professionalism and excellent customer service.
Thank you, Lucas, for all your help!"
We responded:
"Jude, thank you for taking the time to leave such a thoughtful review! Lucas does a great job making the process clear, answering questions, and keeping things moving, so I’m glad that came through in your experience. I’ll make sure he sees your kind words. We really appreciate you choosing our office!
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
Nicole Ferrier
September 23, 2026
"I am a new policy holder and am already so impressed with the level of time, detail and above-and-beyond service I am receiving. Christinne in particular is amazing to work with and I really appreciate her honesty and clarity in navigating a complex and stressful situation."
We responded:
"Thank you for the kind words Nicole! I’m especially glad to hear that Christinne took the time to walk through everything with you and helped make a stressful situation a little easier to navigate. She is a great part of our team, and I’ll make sure she sees this. We really appreciate you taking the time to share your experience!
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
Nick Flemal
September 23, 2026
"Lucas was the most helpful person i have met in the industry made it very clear cut an easy"
We responded:
"Thanks, Nick!
I'm glad to hear Lucas made everything clear and straightforward for you. It means a lot that you took the time to recognize his help.
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
L Gunderson
September 18, 2026
"Casey was exceptional in answering all my questions on the policies for home auto and RV insurance and we’re happy to make the move."
We responded:
"Thank you for the kind words, and welcome to the agency! I would rather take the time to answer every question up front than have you wondering about something later, so never hesitate to ask. Glad you made the move, RV and all.
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
Caisha Abdikarim
September 14, 2026
"Lucas was super helpful and helped me get my insurance very quick and find the quote I needed! I recommend him to any newcomers!"
We responded:
"Caisha, thank you!
Quick and easy is exactly how we want it to feel, and Lucas is good at that. Your recommendation means a lot to us. Glad to have you with us!
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
Wyatt Johnson
September 9, 2026
"Man oh man let me tell you about that young cat Lucas !!!! What an amazing guy. Super helpful and did an amazing job explaining everything to me ,walked me through every step. Getting insurance on my motorcycle has never been easier. THANK YOU LUCAS G. !!!!"
We responded:
"Wyatt, this is awesome — thank you! Lucas is a huge asset to our team, and I love hearing that he took the time to explain everything and walk you through the process from start to finish. I’ll make sure he sees this. We really appreciate you taking the time to give him such a great shoutout!
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
William Kegley
September 8, 2026
"Lucas is great !!"
We responded:
"Thank you, William! We think Lucas is great too! We really appreciate you taking the time to recognize him. He’s always ready to find answers the same day and help make insurance easier to understand!
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
Younes Bouallegui
September 3, 2026
"Lucas was incredibly professional and kind. He was extremely helpful proactively suggesting options that benefits me the best and throughly double checks for every single details; and what was really markable for me is how caring and kind he was during the process to get me my house and car insurance. He really went above and beyond and would give 7 stars if it's possible. Thanks Lucas, you made my day after spending a whole week shopping around but you did what is needed in 25 minutes phone call! it was just one phone call.
Keep up such a great professionalism!"
We responded:
"Thank you, Younes! This made Lucas's day, and mine. A week of shopping around and then one 25-minute call with us is exactly the story we hope to hear.
Now that your home and auto are in one place, you have one team for coverage, claims, and billing questions, and the same familiar voices every time you call. Welcome to our State Farm family!
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
Antwan Sheppard
August 27, 2026
"Thank you lucas for the splendid help"
We responded:
"Thank you, Antwan! We’re glad Lucas was able to help. He’s great at finding answers the same day and helping customers find coverage that fits. We really appreciate you taking the time to recognize him!
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
Samantha Manders
August 26, 2026
"Thank you to Trevor for helping with one of our insureds across state lines! I really appreciate his communication and willingness to help. It’s always nice working with another State Farm office. Thanks again, Trevor!"
We responded:
"Thank you, Samantha! Clear communication and a willingness to jump in are exactly what Trevor is known for around here, so it's great to hear he showed up for you. Working alongside another State Farm office this way is one of our favorite parts of the job — when two teams pull in the same direction, the customer feels it. Thanks for taking the time to share this. And reach out to our Bloomington office anytime! — Casey"
Thomas Shelstad
August 15, 2026
"Cole did a great job helping me out! Highly recommended"
We responded:
"Thank you, Thomas! We’re glad Cole was able to help. He’s great at laying out your options clearly and making the insurance conversation easy to understand. We really appreciate the recommendation!
Casey Charlson - State Farm Insurance Agent | Bloomington, MN"
R Ochoa
August 10, 2026
"Lucas thank you for all your help. The call went great all the info I needed for my car and renters insurance all my questions were answered.
Thanks again Lucas."
We responded:
"We are happy to hear that all of you questions were answered and that you were satisfied! "
Jainish Bhandari
August 7, 2026
"Lucas was Great helped me lowered my insurance rate
Thanks"
We responded:
"Lower rates are always good! Tell your friends! Thanks the 5 stars!!"
Brady Kisthart
August 3, 2026
"Lucas helped save us money and stop from overpaying! Thank you!"
We responded:
"Thanks, Brady! Happy to hear you had a good experience with Lucas in our office!"
Lucas Godfrey
July 31, 2026
"Amazing agency. Highly recommend. Got setup with a health plan!!!"
We responded:
"Thanks for the 5 star review!"
Tara Sullivan
July 31, 2026
"We really enjoyed working with Casey’s team, especially Cole. Switching to State Farm is saving my family $90/month on car insurance! Cole also communicated with us over text which I appreciated as a busy working mom. He sent quotes and offered other services as well. If we need other types of insurance I will be going here first. A quick phone call and we were setup with our new insurance- a great experience!"
We responded:
"Hi Tara! Thanks for your review. We are happy to be flexible, and very happy to hear about your HUGE savings, thats awesome!"
Carlyn Ward
July 30, 2026
"I worked with Jedet and she was incredibly helpful as I switched over to State Farm. She was always very responsive and organized!"
We responded:
"Thanks for the 5 star review! Love hearing about your experience with Jedet in our office! She is fantastic!"
Cheryl
July 29, 2026
"I switched insurance agents, and Lucas was very knowledgeable, very helpful and went above and beyond what was expected of a IA"
We responded:
"Hi Cheryl, thank you very much for your review! We super pleased to hear about your great experience with our Agency and Lucas!"
Adrian Cortez
July 22, 2026
"I was very pleased with the service and communication, Lucas was very helpful and informative highly recommend the services the company offers"
We responded:
"Thank for the 5 star review, Adrian!"
T Kuby
July 21, 2026
"Lucas saved me over 5k for six months in car insurance. I think anyone could use some awesomeness in there monthly car insurance."
We responded:
"How cow thats amazing! Spread the word! I hope Lucas mentioned to you our referral program!!"