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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Samantha Murphy

May 23, 2023

1  out of  5 rating by Samantha Murphy
"If I could give 0 stars I would. Renewed my policy in January, asked at that point if everything had remained the same. I found out yesterday in May that my roadside had been dropped stranding me and my 10 months old son to have to scramble to figure out a plan. Their office is now stating that they mailed a letter in August. No notification was sent via the app where all my other documents regarding my policies are. Sneaky practices from them! Be careful!"

Adam Zuehlke

March 24, 2023

5  out of  5 rating by Adam Zuehlke
"Excellent customer service! Super responsive communication. I highly recommend working with Casey! You'll be in great hands! 10/10"

lerrena Everett

February 14, 2023

5  out of  5 rating by lerrena Everett
"Adam called me yesterday for my annual life insurance check in. He spoke with care and offered several options on restructuring my policies based on the information I shared. Adam is very knowledgeable on products and I look forward to his next follow up."

Devin Olson

February 3, 2023

5  out of  5 rating by Devin Olson
"Been working with Tony for a little while now, I am beyond impressed by his customer service. When working with Tony, you know he cares."

Kari Kramer

December 23, 2022

5  out of  5 rating by Kari Kramer
"I worked with Tony to help a mutual customer, but appreciated the fabulous service they provided so much that I switched my personal insurance! They were able to save me a decent amount of money while providing A+ service. Very happy with my switch and I'll be referring friends & family!"

Andy Oman

December 9, 2022

5  out of  5 rating by Andy Oman
"Casey and his team offer exceptional service!"

Gregory Graham (Shafiq)

December 6, 2022

5  out of  5 rating by Gregory Graham (Shafiq)
"I love Statefarm and it’s agents. The service is awesome and the agents are so so patient"

Pandey Vohra

November 27, 2022

1  out of  5 rating by Pandey Vohra
"Very Rude lies and races cheating on customers bills all his workers well train just like him it takes weeks to get hold of them the phone always busy"

Lisa L

November 4, 2022

5  out of  5 rating by Lisa L
"Excellent Customer Service: Today I had an appointment with my insurance agent - Adam Vote - and with today's news we always hear so much BAD but not this time! There were some things that I did not understand, and Adam took the time to explain everything. He was kind, patient, caring and understanding. Thank you so much Adam!"

Marilyn Brown

July 30, 2022

5  out of  5 rating by Marilyn Brown
"I was out of breath trying to find this place but as soon as I got in there someone was there to greet me and to see if I needed something to drink like water. Very nice customer service!!"

Summer Rain

July 27, 2022

5  out of  5 rating by Summer Rain
"Tony was so quick and efficient on getting me set up with my new policy! Very happy with the rate I got compared to other companies! Only took 30 minutes out of my day! Amazing service will definitely recommend to others."

Stephen Jones

June 18, 2022

4  out of  5 rating by Stephen Jones
"Good agent. Very knowledgeable and helpful in providing quality products at a good price."

Lisa Powell

May 2, 2022

5  out of  5 rating by Lisa Powell
"My husband and I recently worked with Tony Muckala. After a couple decades with a different insurance carrier, Tony made the transition to State Farm very easy and efficient. Tony was very responsive to all our questions and we are very happy with the additional discounts he brought to our attention. We definitely took advantage of those! We highly recommend him! Thank you Tony!"

Zachary Chamas

March 30, 2022

5  out of  5 rating by Zachary Chamas
"Dylan Peterson made the switch look easy. It didnt take time at all and gave me the best deal out there. If you are looking for someone professional and good at what they do. Dylan is your guy."

Thananon Patinyasakdikul

March 16, 2022

5  out of  5 rating by Thananon Patinyasakdikul
"Tony is very great person to work with."

Lennon Sundance

March 15, 2022

5  out of  5 rating by Lennon Sundance
"I left State Farm for cheaper insurance and realized I didn't have the necessary coverage. I guess you get what you pay for! Trevor helped me seamlessly switch back and explained in easy to understand terms what the different levels of coverage were, deductibles, and features. Very helpful; My wife and I feel much more confident that our home is protected and safe."

Molly Tucker

March 3, 2022

5  out of  5 rating by Molly Tucker
"I worked with Adam over the phone. Great customer service, listening skills, and genuinely kind. I felt like I was truly taken care of and not upsold on anything. He made the process easy and efficient."

Raleigh Becker

March 3, 2022

5  out of  5 rating by Raleigh Becker
"The customer service is unmatched. Tony M is a great agent, easy to talk to, and made buying car insurance easy. Would definitely recommend talking to them about your insurance needs!"

Lisset Perez Garcia

February 25, 2022

5  out of  5 rating by Lisset Perez Garcia
"I am so happy I reached out to Tony today!!!! My twin sister recommended this business and encouraged me to reach out. I needed a quote for my car insurance and honestly, Tony did the BEST he could to provide me a great rate that worked with me. I am very young, 23 years old and this experience made me feel like an official adult! It was so easy and so quick. Thankful Tony made this possible for me. I can definitely say Tony is an asset to Casey Charlson - State Farm Insurance He is very knowledgeable and definitely wants the best for you. I highly recommend this business and the employees that helped me today. You are all amazing!!! Thank you for your time. Sincerely, Lisset Perez Garcia"

Kallie Welk

February 25, 2022

5  out of  5 rating by Kallie Welk
"Tony Muckala Was fantastic to work with! He was fast and efficient and beat any other estimates I had received, would high recommend him!"

Trevor Wilson

February 16, 2022

5  out of  5 rating by Trevor Wilson
"Love my agent!"

Alyssa Christianson

October 19, 2021

5  out of  5 rating by Alyssa Christianson
"Tony was great help and fast!"

michael riebe

October 18, 2021

5  out of  5 rating by michael riebe
"We brought our coverage over specifically because Tony Muckala started working there. Tony has taken great care of us and in the times he wasn't available one of Casey's other reps helped us. What I like about Tony is he always follows up when I have a question or request"

Kathryn Etzold

October 18, 2021

5  out of  5 rating by Kathryn Etzold
"Tony was absolutely amazing to talk to regarding my insurance! He made the whole process easy to understand and explained all of the options that were available. It was so easy to make the right decision! Thanks again."

John Schwartz

October 18, 2021

5  out of  5 rating by John Schwartz
"I was helped by Tony Muckala at Casey’s agency. Tony was incredibly clear and responsive when helping me set up my personal article policy. Casey’s agency does not disappoint."